Oh the drama!!

some people make me sick...

So today I'm minding my own business, typing in prescriptions and a old lady tries to drop off a prescription for her elderly aunt. I tell her it's going to be about an hour or so and she says she'll come back then. As soon as she walks away, one of my favorite customers walks up. She's Muslim, and she's one of the sweetest people I've ever met in my life. She wears the full muslim garb, the long black dress and the face covering. Her 15 year old daughter wears the dress and just the headdress with no face covering. They drop off the prescription and I take care of them because they're waiting in the store.

A few minutes later the first lady comes back and says she's going to wait in the store also. So they go over to the pickup window while my nice customer sits down in the chairs by drop off.
Everyone is minding their own business for a little while, and it's really really busy. There's about 10 people in the lobby waiting and all of a sudden the lady gets up from her chair, walks across the pharmacy and tells the Muslim lady (i absolutely hate calling her that, but i cant say her name) that she and her daughter are terrorists and that they're stupid. That they need to go back to their own country and that they dont need to be dressed that way, and that they have no respect for anyone.

All the customers are hearing this, everyone back there heard it, and yet she didnt say or do anything. She just sat there, and let that bitch say those things to her.
My boss told the other woman to get out of the pharmacy and not to come back. I walked up to her and apologized for everything and told her that she shouldnt have to deal with that. And she took my hand, told me that it's okay, that she loves me, and that someone like that will always believe that and nothings going to change it... It upsets me so much that she's so used to people saying things that like, it doesnt even phase her. It makes me sick to my stomach that someone has to live their life that way. She gets ridiculed and harrassed every place she goes, all because of what she believes in. She's an amazing woman, and without a doubt, has more respect from me than that uneducated hick.

to whomever watched the 20/20 pharmacy thing that absolutely infuriated me...

I posted this on the drugnazi.com website::

I just finished watching the 20/20 episode on YouTube and I'm livid. I'm a certified tech and I've been working in a pharmacy for almost 3 years. It amazes me how the could blame the technician on the overdoses. Regardless of whether or not she typed in the Rx, it IS the pharmacist's job to be sure it's 100% correct. It's not just the pharmacists who are getting overworked, as I'm sure everyone here knows. I have worked MANY MANY 80 hour work weeks and most of the time off the clock because the company doesnt want us to have overtime so we break their budget. They took hours from us and we were struggling badly...and now our Rx count has gone up by over 150 scripts a day and they are trying to take MORE from us. I love my job because I get to help people, but big corpo really needs to start fucking helping us, especially since we're the ones fielding the questions and accusations about that damn TV show. It's bullshit. And the whole "waiving your right for counseling??"...OMG. I almost threw something. That's why when they ask you "Do you have any questions for the pharmacist about your medication??" you're supposed to say "yes"

Some wonderful person responded this to my post::
Don't let yourself be abused. Stand & speak up! Why would you want to work off the clock? I work for Walgreens, and we are never allowed to work off the clock, we just accumulate overtime. If you 'help them' off the clock on the limited budget, the manager will never know that they need to hire more schedule and help them.Just say 'no' to working overtime off the clock, and go home in the middle of a chaos. What are they going to do? Fire you? If they are that busy, they dearly need you, and you did nothing wrong legally.

Geeee. I wonder why I never thought of that! oh wait!! I have!! and ive bitched about it every fucking day for like everrrrrrr...

Welcome to my little hell hole...

Hello everyone. I am a Certified Pharmacy Technician from Florida. I've been working in a pharmacy for about 4 years...I love my job somedays...and loathe it much much more other days.

I have seen all these blogs from pharmacists who are incessantly complaining about their days...and I figured that I should go on ahead and give myself a shot. As much as I love my pharmacists (at least 2 of them...one I hate more than I hate my job), they have all told us lowly technicians that we field more problems than they do an deal with much more since we're in the front lines of customer service. For the most part, our pharmacists kick back and do crossword puzzles and occasionally check the rare prescription while we do everything else...so I shall begin this lovely little blog tomorrow when I return home from work.

Happy Filling!!